A Step To Build Strong Physical Therapist Referral Base

ysical therapists in private practice have whatdatabase to link to the letter. This way you can
they think is a successful practice, that is builtinsert their name and address wherever you
depends on a few doctors. However, if anythingwant and your letter is more personal.
happens to any of one of these guys, their5.If you are going to visit or call then write your
successful practice would cease to exist. Runningnotes in the database so you can follow up and
a practice for years depending on a few doctorsknow everything you need to know, quickly and
that refer 50% of your business, is not safe.easily.
It happens to most physical therapists andThere are programs out there that do this for
Rehabilitation & Physical Therapists, that haveyou also, the excel spreadsheet is the most basic,
their own practice, even other business types.inexpensive and easiest way to start. The good
Most everyone starts their practice with a fewthing about an excel spreadsheet is that
doctors that know you and will refer youwhatever programs you may purchase down the
business. When business slows down, you visit theroad you can easily export your data from the
doctors you know; it's easier and quicker. If youspreadsheet into the program (this is also why it
get a lot of referrals you are happy and stayis VERY IMPORTANT to make a separate column
with that group of doctors. If that works, that isfor each field type of data (First name, Last
good, but it's sort of like putting all your eggs inname, etc.)
one basket. They may go out and hire their ownI would do a mailing first and make it a very brief
therapist, or one complaint, one disagreement andletter, Explain what type of physical therapist you
then you are gone. It's not that strong of a baseare. Anything unique you provide. What insurances
and one word from the doctor's office that theyyou accept and payment types, etc. Say you
have a new “Better” physical therapist andwould like to work together referring each other
all their clients leave you.businesses and would like the opportunity to meet
Here is one way to increase your referralsthem. Include a few of your business cards, list
working with many physicians and creating ayour website if you have one and your cell phone.
long-term strong physical therapist practiceThis is a good start. With this list you can keep
referral base:adding to it. You can mail letters, specials,
1. Go online to a phone directory site (411.com,introductory mailings, call them on the phone, visit
switchboard.com, etc.) and look up the types ofthem and track everything you do with them.
businesses you think would refer you businessYou will also see when you look up in the Internet
based on the area you are in and the number ofdirectories that there are numerous doctors at
miles away from you that you think people wouldone address. This is a good building to visit and
travel. Usually up to 15-20 miles depending on ifdrop off some cards. Talk to the receptionist first.
you are in a city or suburb.They are a good starting point and they refer
2. Add these listings to an excel spreadsheet.business also!
Cutting and pasting doesn't work because it putsSpreadsheet Instructions:
all their info in one field. You would be better off1. Title each column with the type of data you will
making your own spreadsheet, please refer toput in that column: ie: First Name, Last Name,
the Spreadsheet instructions below.Business Name, Type of Business, Phone,
3. In the last column after you entered in the titleAddress1, Address2, City, State, Zip, Please note,
for each column add some more for DATEthis is the most important part. If you make
CONTACTED and TYPE OF CONTACT (mailing,separate fields for each data, you can sort and
phone, visited, etc.), this way you know when youmake labels, and track better.
sent them a letter or called them. You can add2. Don't combine their names into one field (one
more columns as you need them. Maybe abox in your spreadsheet) by putting their first
NOTES or FOLLOW UP with a DATE column forname in a box and then their last name in another
each one so you can check and update asbox you can then do a letter merge and use their
needed. This is now your contact database.first name or last name ie: Dear Joe or Dear Mr.
4. If you want to do a mailing, go to Word andSmith or Dear Joe Smith. You have more choices
write your letter and then do a MAILMERGE, usingby separating the fields, this is very important.
the excel database you just made, as your3.