Mother Tongue Influence in Call centers

Mother tongue influencefunnier. Especially in the business of call centers in
India people with MTI are not even considered for
What is mother tongue influence?a job. Now this I think is the most demoralizing
It is the effect of a person’s mother tonguefactor for most job aspirants. It hits there self
on any other spoken language. At large this isconfidence levels just to think that they cannot
concerned with the English Language. This term isspeak proper English. I would want to clarify this
mostly used in call centers and BPO industry.here that every region, every country has its
In a broader sense MTI or mother tongueown accent and way of speaking English. Indians
influence is sometimes treated as a disease in callhave a MTI just like French, Germans and Italians
centers. This however is not a disease but ado. But they get away with it because of their
minor glitch in a person’s habitual speaking.strong economies and since they don’t have
This can be rectified like any other ailments incall centers setup in their countries it hardly even
speaking by practice. There are certain set ofmatters. In my personal experience I have come
people which are not native English languageacross Americans who have difficulty in
speakers, for these people to pronounce wordsunderstanding an Indian from the word go. But
and speak sentences in the way a native Englishhowever, if he/she spends some time on the
speaker would is quite difficult. When they try tophone or in person with an Indian they will
do it, it sounds a lot different and to some evenunderstand what is being spoken.